Car Break in

[pato]

When locks are replaced it is done at cost price for the client and the car rental company lose time, labour and revenue during the repair time. Unfortunately locks are often hugely expensive due to the electronic chips in car keys.

The best way to avoid a break-in is to leave the car boot uncovered, the glove compartment and any other covered area open and completely empty. And absolutely no objects on the seats - they could be seen as covering valuables.

At 12 euro for a police report it seems to me the police benefit the most, it is outrageous.

Sad situation.

I've hired from your company for years and stopped using you after I had the unhappy experience of a smashed quarter light window in the vehicle, a representative called and had absolutely no compassion for me or the problem, in fact he was very rude and arrogant, he insisted that I'd left valuables in view, how do you prove you hadn't? there was no way I could convince him that I was an experienced visitor and had hired cars for years and new all the tricks of the trade and would never leave anything on view in the car, it cost me a considerable ammount of cash to resolve the incident and the experience with your representative upset me emotionaly.
I've not hired from your company since that incident, or have I reccomended you to friends. Incidents such as this are not always about money, sometimes you need a little sympathy and understanding and your rep. was sadly lacking in that area.

[James Faro]

Once bitten twice shy! About 15 years ago my car was stolen. It was finally found but had to be crushed as the scum that stole it broke the chassis.

Since then every car I have bought a steering lock across the wheel. It won't deter thieves breaking into the car but they sure won't be taking the car with them!

As pointed out here - best to make sure the car looks or is completely empty of contents so that there is no incentitive to break the locks or smash the windows!

[laserblazer]

We always use Algarvedriver but I have to agree that virtually every male representative we have dealt with has been a right miserable bugger! The girls are marginally better but even then, the first time we used the new carpark, I reversed out and then stopped as we tried to work out how to get to the exit. It must have been obvious to the lady rep but she just stood a few feet away and stared at us. A very smily lady from another company came over and showed us the way out.

[TomUK]

The youngish guy who dealt with us last month for AlgarveDriver was pleasant and chatty, and after the paperwork was completed he took us to the car which was about 2 metres away! A quick examination of the few scratches which were noted on the hire form and a brief explanation of the controls. Then he pointed out the direction to the exit gate (basically "follow the white arrows") telling us that the barrier would recognise the reg. number and rise automatically. He also pointed out the entrance gate position, confirming that it opens by the same process. No complaints here, but we're all human beings with varying personalities, so I guess it's the luck of the draw. I've always found that if you treat people with respect, they almost invariably respond in kind.

[pato]

The youngish guy who dealt with us last month for AlgarveDriver was pleasant and chatty, and after the paperwork was completed he took us to the car which was about 2 metres away! A quick examination of the few scratches which were noted on the hire form and a brief explanation of the controls. Then he pointed out the direction to the exit gate (basically "follow the white arrows") telling us that the barrier would recognise the reg. number and rise automatically. He also pointed out the entrance gate position, confirming that it opens by the same process. No complaints here, but we're all human beings with varying personalities, so I guess it's the luck of the draw. I've always found that if you treat people with respect, they almost invariably respond in kind.

Tell me that when your car gets damaged by the scallies.

[TomUK]

Pato I'm not referring to the scum of this earth - just to those in the service industry who can have an off day just like the rest of us.

[bradybunch]

That guy at Faro airport has quite a few off days. He's never been courteous to us in 2 years.Everything appears to be too much trouble.What can you do? Some staff are good some give your business a bad shop window.

[pato]

Pato I'm not referring to the scum of this earth - just to those in the service industry who can have an off day just like the rest of us.

You can't afford to have "off days" when you're in business