ISPs

Share experience regarding ownership of property and/or living in Portugal.
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Debs G
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ISPs

Post by Debs G »

I will also be wanting an internet connection as soon as we move. Not sure if our phone line is broadband enabled or where to find out. Was wondering whether someone recommend an ISP and advise approximate cost - is it paid monthly?

Could you please email or PM with any details. Thanks very much.
Gambrinus
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Post by Gambrinus »

the phone line will not be broadband enabled - you can check your capability to receive broadband under adsl.telepac.pt, http://home.telepac.pt/kitmonoposto_precos.html
just punch in your telly number under cobertura.

A positive answer should read:
PESQUISAR COBERTURA
O número de telefone que inseriu deverá estar apto a receber o Telepac ADSL.PT.
No entanto, após o pedido de activação, é sempre necessário realizar alguns testes adicionais à qualidade da linha, para que possamos garantir a disponibilidade do serviço em perfeitas condições.


The prices will always depend on the volume and bandwidth you acquire.

Telepac: adsl.telepac.pt
Telepac is the most reliable ISP and they provide comprehensive technical support and higher bandwidths. They are also the most expensive per month. (512/128 €38 plus VAT per month)

Sapo: adsl.sapo.pt
Sapo is the cheaper version of Telepac and also provides more flexible access options for less money (pre-paid packages, etc). The downside is the almost complete lack of technical support. (512/128 €35 including VAT)

Sad to say, both sites are in portuguese only.
steve
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ISPs

Post by steve »

I have used Sapo broadband for about a year at a cost of €34.99 per month since the Lagoa telephone exchange was upgraded to cope with ADSL and have been pleased with the service. I upgraded my computer to Windows XP this year and installed a wirless router to get internet acccess for my PC and my wife's laptop. I had some diificulty setting this up but the Sapo technician that I dealt with spoke excellent English and although clearly working from some sort of computer generated script worked around this as necessary to help me. I was impressed with the service that I got on that occasion.

There is a download limit on the Sapo scheme but I have never run up against it as an enthusiastic home user (but I don't download music). I signed up with the AFPOP scheme through Global Talk for my home phone and they offered a high capacity download broadband for (from memory) about €48 per month but this was pitched mainly at business users and I did not need the capacity that it offered.

You may be able to get a cable service through Netvisao. I looked into this but the scheme includes cable TV as well as phone and internet access. The TV service was no use to me because I had another satellite system and the Sapo ADSL scheme was a cheaper alternative.
Debs G
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Post by Debs G »

Thanks for the replies. I don't know the phone number at the property yet, but as soon as I know I will check it and see where we can go from there.
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