no longer updated - Tolls on the A22

[LICY]

Apart from the Post Offices you can also pre and/or post pay the tolls in shops offering the Payshop service.

See the following (where you can also search for the shops at the bottom of the page):
http://www.payshop.pt/emitentes/default ... ecordid=48

My Portuguese isn't very good, but it looks as if you can pay at the tobacconist at Intermarche.

I am confused. Are you saying that is how you pay the toll even if you are hiring a car?

[joeysoap]

Of course I will keep everyone up to date, we are ALL in on this.

just did that Logicbob trick again (after midnight now) and this is the result - ps thanks Bob great link.

Toll rates in debt * Registration * Final Payment Date * Value of the Debt * Date of Request 78-LZ-14 * 2011-12-21 * 1.95 € * 2011-12-21 12:37:25 AM Attention: THE information provided is equivalent to the total of the values of toll rates in debt up to this date the payment the CTT, and does not include the values which the time limit for payment is already expired; The values in debt plus administrative costs to ascertain at the time of payment.


so the €10.05 has either been cleared by travelrent or this clause has applied,
'does not include the values which the time limit for payment is already expired; '

I have emailed Travelrent but might as well email Santa (or Lagoa camera )

[LICY]

JS I know only too well about Lagoa Camera. I guess it's WATCH THIS SPACE as this girly has not got a clue. I fink maybe we go on the A22 there and EN125 back. j certainly still do not have any details tom TR about the tolls. Guessing they are pretty fed up with it.

[Geoff]

I am confused. Are you saying that is how you pay the toll even if you are hiring a car?

It would appear so....that would stop the hire companies being billed and then onward charging, no doubt with a handling charge.....but we don't come out again till 30 December, so any practical experience welcome!

[Geoff]

Just had this from AutoRent, helpful, but doesn't cover the return trip to Faro!

AUTORENT and other rent-a-cars are still in negociations with our government and the rent-a-cars national association (ARAC) for a better solution regarding the A22 tolls payment system than the actual system.
This system for rent-a-cars will be only available in January/February 2012.
Until there we will use the following alternative:
The customers can drive in A22 with no box/device but every time that they drive by each A22 tolls the car plate number will be registered in their image capture system with a photograph and then 48 hours after the passage the customer has 5 working days to pay the tolls bill in any CTT office (Post offices in Portugal) or Payshop agent.
If the customers do not pay the tolls bill within the days mentioned above they will receive a penalty bill in home due the data transfer system between AUTORENT and the portuguese finantial authority. AUTORENT declines all responsibilities regarding any road tolls penalties of its cars hired to the customers. We ask many apologies for this inconvenience but the situation was imposed to us with no better alternative for now and completely out of our control.
The exemptions are only valid for residents who have their own car on their name.
Rent-a-car vehicles are not exempt.

To calculate the tolls debt amount of your car plate number you can check in: http://www.ctt.pt/fectt/wcmservlet/ctt/ ... divida.jsp
Unfortunately this webpage it isn't at this time available in english, but you can check the tolls in due for payement by entering your car registration number in the first field, and the text on the image in the second one, and clicking "CONSULTAR" below. The list of tolls to pay should appear.
We are updating daily our website www.autorent.pt relatively to the A22 tolls new informations.

[Farol]

The problem as I see it with the current payment scheme via either CTT or Payshop (and using the CTT website to check) is that if the previous hirer has run up a charge and not paid it then the charges just keep accumulating. It does not seem possible to find out how much just you owes for the times/dates of your rental excluding any previous or subsequent charges.

However if you wait for the penalty notices to come through once you are back home then I assume they will relate to each individual transgression and be timed and dated.

[logicbob]

JS I know only too well about Lagoa Camera. I guess it's WATCH THIS SPACE as this girly has not got a clue. I fink maybe we go on the A22 there and EN125 back. j certainly still do not have any details tom TR about the tolls. Guessing they are pretty fed up with it.

As MC says prepay it for the return journey.

[Geoff]

Can anyone yet confirm if you can prepay fro the return trip ? Latest from Autorent implies you can't :

Regarding the payment of this you can ask someone your friend or family who lives in Portugal to pay in any CTT post office or Payshop Agent 48 hours after your passage or the tolls bill will be sent to your home address due the data transfer system between Autorent and Estradas de Portugal S.A.

Again, the implication here is that the bill will be sent to home UK address , directy by Estradas de Portugal, presumably without a car-rental firm's handling charge. But by the time it arrives , penalty charges are no doubt due. And how do you send a few euros from UK to Portugal ?

Looks like the N125 for going back!

[LICY]

I am confused. Are you saying that is how you pay the toll even if you are hiring a car?

It would appear so....that would stop the hire companies being billed and then onward charging, no doubt with a handling charge.....but we don't come out again till 30 December, so any practical experience welcome!

So do we, oh are you coming with me then?

[jamielyon4]

Can anyone yet confirm if you can prepay fro the return trip ? Latest from Autorent implies you can't :

Regarding the payment of this you can ask someone your friend or family who lives in Portugal to pay in any CTT post office or Payshop Agent 48 hours after your passage or the tolls bill will be sent to your home address due the data transfer system between Autorent and Estradas de Portugal S.A.

Again, the implication here is that the bill will be sent to home UK address , directy by Estradas de Portugal, presumably without a car-rental firm's handling charge. But by the time it arrives , penalty charges are no doubt due. And how do you send a few euros from UK to Portugal ?

Looks like the N125 for going back!

Geoff

just back and you CANT pay return toll trips on portuguese registered cars...you have to hand it back no tolls paid as you have to wait 48 hours before its on the system...99% chance you wont hear anything more as its such a low value ...Lagoa to Faro...2.8 Euros due to the vandalised gantries...another point you can only pay the full days tolls on a car so if someone takes it back to hirer you take it same day you will pay all tolls due on that first day they cant split it out by driver....It is to change in January but they could say how it will change

[Geoff]

Latest update from AutoRent is :

When you arrive at the first time in any CTT post office to pay your bills you will said that you only want to pay the bill from your arrival = 30/12/2011 until now for example.
In CTT you can see with the postman in his computer the outstanding bill list and ask to pay just yours if there is more to pay before your arrival.

So it seems that it's fairly easy to avoid paying someone else's toll fees....unless you pick the car up in the evening and someone incurred a fee in the morning.....but we are picking the car up at 1100 so should be OK!

Licy : we are on the Bristol flight on 30 december. where are you flying from?

[joeysoap]

so you cannot pay the tolls in advance. and if you have a car with previous tolls on it for the same day looks like a real problem.

Looks like the car I hired is still spinning up and down the motorway. no credit card charge or email yet. bit annoying, afaik the toll company can charge a minimum €25 or 10 times the amount of unpaid tolls. I reckon I owe €5.90 or if going by MC's charges €6.52 plus whatever charge Travelrent add.

Matrícula Data Limite de Pagamento Valor em Dívida Data do Pedido
78-LZ-14 2011-12-24 5.55 € 2011-12-22 00:24:49

[LICY]

Latest update from AutoRent is :

When you arrive at the first time in any CTT post office to pay your bills you will said that you only want to pay the bill from your arrival = 30/12/2011 until now for example.
In CTT you can see with the postman in his computer the outstanding bill list and ask to pay just yours if there is more to pay before your arrival.

So it seems that it's fairly easy to avoid paying someone else's toll fees....unless you pick the car up in the evening and someone incurred a fee in the morning.....but we are picking the car up at 1100 so should be OK!

Licy : we are on the Bristol flight on 30 december. where are you flying from?

Silly me I see you live Bristol, but we are the first flight out og Gatwick so land about 9. Safe journey.

[LICY]

Hate the thought of paying someone elses tolls. This trip and the March trip are early flights, but when it's gets to April we will be landing much later. beginning to think hubby is right about not going on A22. having said that there could still be the issue of someone elses tolls earlier that day. I don't mind paying a few euros, but they need to be fair and we all need to know what to expect. This subject is addictive but it's beginning to make me feel pi**Ed off.

[joeysoap]

I'm coming around to the idea of reporting Portugal to the European Union. They are bound to have a consumer protection section. IF you cannot pay the tolls incurred on the return journey to the airport and your hire company does not do it for you, you could be clocking up late payment penalties. will obviously have to wait to see what charges are finally charged to my CC but at this stage have given up on Travelrent having paid them and emailing me the amount. another wait and see what happens scenario.