Casa Sereias

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waboab
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Casa Sereias

Post by waboab » Tue Nov 20, 2018 12:36 am

It’s a shame we have these greedy irresponsible villa owners in our midst.
To cut a long story short, I rented ‘Casa Sereias’ in September for 2 weeks this year.
The Owner, Mr. Gerald Kistnen then decided he needed my £500 damage deposit more than I did, so wouldn’t return it. This was even after emailing me after our departure, to thank me for looking after his place.
Why not just read my whole story here and decide if I have any rights to feel aggrieved.
www.sereias.rjwwebs.co.uk
Still won’t put me off my regular visits to my beloved Carvoeiro mind you.
Last edited by waboab on Tue Nov 20, 2018 10:13 pm, edited 1 time in total.

John Burgess
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Re: Casa Sereias

Post by John Burgess » Tue Nov 20, 2018 8:58 am

Dear waboab
Sorry to here you have a disappointing rental.
I have stories of agents ripping off villa owners, just a shame it spoils a lovely holiday destination.
I am also on Home and away and this site if you are looking for next year
www.brisadomarcarvoeiro.com
Lets hope you have a better experience next year

roy4eyes
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Re: Casa Sereias

Post by roy4eyes » Tue Nov 20, 2018 10:29 am

I hope you have not landed yourself in a position of being sued for defamation of character.
If what Mr. Kistnen says about a bank mistake is true and he is waiting for them to sort it out and you do indeed get reparation in the next few days, then you could be in a dodgy situation.
I hope you warned him of your action before mailing CVO.com :roll:

bruce
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Re: Casa Sereias

Post by bruce » Tue Nov 20, 2018 12:30 pm

If you rented in September then he has had ample time to refund your deposit.
Hope you manage to get it sorted ASAP.

waboab
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Re: Casa Sereias

Post by waboab » Thu Nov 22, 2018 1:42 pm

@roy4eyes
Defamation is stating as fact something which is actually fiction.
If I state what I think of someone as 'My opinion', then this cannot be construed as Defamation.
The alleged banking error, which was the latest in a list of excuses, was his, not the banks error, and was long past his two weeks (now into 10 weeks since departing) as stated in his contract.
Yes, he was more than adequately informed of what and where I was posting that web page and believe me, posting it on CVO.com was the least of his problems. I even let him see it prior to going live with it, just so he could look over it with regard accuracy.

@bruce and John Burgess
Thanks, and looking like theres a bit of movement now. ;)
linked webpage unpublished for now

sam
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Re: Casa Sereias

Post by sam » Thu Nov 22, 2018 7:21 pm

The Sereias website now says it is down for maintenance

smudger
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Re: Casa Sereias

Post by smudger » Fri Nov 23, 2018 12:33 pm

Should this type of business be reported to DECO, the Portuguese Association for Consumer Protection? And what the Tourist Agency? They have been wrongly advertising membership etc.

pato
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Re: Casa Sereias

Post by pato » Fri Nov 30, 2018 5:53 pm

Annoying to say the least, I'll let mine out next year if anyone's interested it's on the ADM 3 beds one double two triple, heated pool, two bathrooms one en suite one en suite shower room, air conditioning large modern kitchen, TV, WIFI, plenty of parking. I'm an honest scouse owner, honest! 8) Pato.

waboab
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Re: Casa Sereias

Post by waboab » Sat Dec 01, 2018 10:34 pm

Well, I'm pleased to post, that after a little nudge in the right direction, my damage deposit has now been refunded in full.
Just a shame that it has taken 11 weeks and a little I.T. knowledge to do so.

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