Hello Farol, It's Gemma from Economy Car Hire here. I am sorry to hear of your recent experience with Travelrent. That is certainly not the standard of service that we would expect from any supplier that we work with. I am glad that you managed to get a replacement car organised quickly, having reje...

Hello, This is Kerri from Economy Car Hire. We are sorry to hear of the disappointment your clients experienced upon their booking with Drive 4 Fun. As a car hire broker based in the UK, ourselves, Economy Car Hire, operate with a number of different suppliers in Faro however it is very unusual to r...

Hello Widge, It’s Kerri from Economy Car Hire here again. As I explained, damage such as a scratch should be covered under the standard insurance however the damage procedure outlined in my previous posts must be followed for the insurance cover to remain valid. I do hope that we can continue to be ...

Hello Widge, This is Kerri from Economy Car Hire again. Apologies for my delayed response to your query. The insurance cover included within our rental prices is described as a Full Collision Damage Waiver with No Insurance Excess but it does cover for most instances of damage as long as the damage ...

Hello, It's Kerri from Economy Car Hire here again. For reference, the additional top up insurance costs £2 per rental day and provides refundable cover for the tyres, glass parts and undercarriage of the vehicle as well as additional instances such as mis-fuelling and accidental lock out. As a stan...

Hello, This is Kerri from Economy Car Hire. I would just like to clarify where we stand with regards to insurance cover. Our prices in Portugal always include full collision damage and theft waiver with no insurance excess. Our terms and conditions state the following in the event of any incident or...

Hello,

At the moment, the car rental companies have not been informed about how this system will work. In fact there are doubts about whether the new charges will even be introduced.

Of course, as soon we have any information we will inform all customers with future bookings.

Hi! To clear up what you are covered for under our standard terms and conditions, http://www.economycarhire.com/terms.php the top up insurance we offer is £1.50 per rental day and covers the parts of the vehicle not covered by the standard insurance such as glass parts, wheels, tyres and underside e...